Teachers must be logged into their BCPS Google account when accessing Google Workspace tools for use with students and for any BCPS related work.

Please reference Setting Up Users in Google Chrome for support in logging into your BCPS Google Account.

BCPS DOES NOT support the use of the Google Meet Grid View extension. This extension can cause issues for users when using Google Meet and should be removed. Please reference the Google Chrome Install and Manage Extensions support page for support when removing extensions, Non-approved extensions should not be installed.


Google Meet Logo

Grade levels: Primary, Intermediate, Middle, High

Google Meet is a video conferencing tool from Google that is available for all BCPS teachers and students. Google Meet provides robust closed captioning, simplified chat features, easy teacher controls, all while ensuring compliance with data privacy standards. Users can access Google Meet from any device, including computers, smartphones, and tablets.

This is a “live” document and will be updated as Google released updates to the Meet environment.

Learning How

Getting Started with Google Meet

The Google Meet Help Center is full of user-friendly resource pages with step-by-step directions on getting started with Google Meet and other tools. Some other helpful Google Meet start-up resources include:

UPDATED! Google Meet Setup and Use

Google Meet Video Playlist on the EdTech YouTube Channel

Managing a Google Meet:

Resources to Share with Students and Families:

Please be sure to download copies of any support documents before sharing with students and families.

Troubleshooting Resources

Many times a Google Meet will have technical issues that users can find and fix on their own. These resources provide directions for the most common technical issues BCPS users face when using Google Meet. Additional resources for other technical issues can be found on the Technology Troubleshooting Tips & Tricks page.


Force a Chrome Browser Update

Keeping the Chrome browser up to date is a good practice to ensure no audio or video issues arise. The updates will happen automatically from time to time but users can do the update on their own easily. Clearing the cache can also improve performance. The Chrome browser also has a setting to help possibly improve performance.


Chrome Browser Profile

If there are multiple Google profiles on a windows device, you may need to remove and replace profiles to ensure the correct users are logged in to the browser. Do this after you have checked for browser updates and cleared the cache.

Chromebook Audio-Video Troubleshooting for Google Meet (Teachers) (1).pdf

Chromebook Audio & Video

If you have verified that the user is logged in to Chrome with BCPS credentials and the browser is up-to-date, check the audio and video settings on the Chromebook.

Adjusting Sound Settings on an HP Device

HP Elitebook Audio & Video

If you have verified that the user is logged in to Chrome with BCPS credentials and the browser is up-to-date, check the audio and video settings on the HP Elitebook.

Removing Extensions From a Google Chrome Profile

Remove Non-Approved Extensions

If non-approved extensions have been added, they should be removed from the BCPS device and Chrome Browser profile. They can cause user issues and/or violate digital safety standards.

To learn more about features available in Google Meet, visit the Educational Technology YouTube Channel and select the Google Meet Playlist.

BCPS has translated Google Meet resources to support families. Translated languages include: Arabic, Burmese, Chinese, French, Nepali, Russian, Spanish, Urdu, Uzbek, Vietnamese, and Yoruba.

ISTE Standards for Students

    • Digital Citizen. 2b - Students engage in positive, safe, legal, and ethical behavior when using technology, including social interactions online or when using networked devices.

    • Creative Communicator. 6a - Students choose appropriate platforms and tools for meeting the desired objectives of their creation or communication.

    • Creative Communicator. 6d - Students publish or present content that customizes the message and medium for their intended audiences.

    • Global Collaborator. (7a - 7d) - Students use digital tools to broaden their perspectives and enrich their learning by collaborating with others and working effectively in teams locally and globally.

Ideas for Use

  • Facilitate virtual class time to connect with students, as well as provide opportunities for reteaching, goal-setting, and questions/clarification.

To support virtual class time facilitation, users can:

As per the MOU released on 9/3/20, only “Educators, except for Speech Language Pathologists (SLP), are prohibited from making audio or visual recordings of students during on-line instruction, but may video tape themselves, allowing students to access the instruction later. SLPs may audio record a student to obtain a language sample as part of IEP data collection and/or for assessment purposed only.”

To support virtual school-wide events with a larger audience, users can:

  • Create a Google Stream for live streaming the event for viewing purposes only (no audience interaction can be incorporated, only viewing)